Privacy Policy

This Privacy Policy explains how JDI (doing business as Gleneagles, "we," "us," or "our") collects, uses, and protects personal information obtained from residents, property occupants, and users of our resident communications and messaging services.

1. Information We Collect

We collect information you provide directly to us when leasing or registering as a resident at Gleneagles, including:

• Name and unit number.
• Mobile telephone number.
• Email address.
• Communication preferences and opt-in consent records.

2. How We Use Mobile Numbers

Mobile telephone numbers collected for resident notifications are strictly used for informational customer care and property management alerts, including:

• Scheduled and emergency utility shutoffs (electric power, water service).
• Building safety and security inspections (fire alarm testing, elevator maintenance).
• Parking lot maintenance, resurfacing, and vehicle notices.
• Severe weather and community emergency advisories.
• Direct replies to resident service requests and inquiries.

3. Message Frequency and Rates

Message frequency varies depending on property maintenance schedules, scheduled community inspections, and urgent weather or service notices.

Message and data rates may apply for any SMS messages sent to you from us, or from you to us, according to your mobile carrier plan.

4. Opting Out of SMS Notifications

You can revoke your consent and opt out of receiving text messages at any time. Simply text STOP to any message received from our system, or contact the property office at (305) 362-3803. After texting STOP, you will receive a confirmation message and will no longer receive SMS broadcasts unless you re-subscribe by texting START.

5. Contact Us

If you have any questions about this Privacy Policy or our messaging practices, please contact us: